Privacy Policy

1. Data Controller

The data controller for personal data collected through this website is:

Identity

By Us For You — Catherine Hervy

VAT

BE1023.792.042

Address

Avenue Nouvelle 148, 1040 Brussels, Belgium

Contact

catherine@byus-4you.com

2. Data Collected

2.1 Contact form — when you use the contact form available on this website, the following data may be collected:

• First and last name
• Email address
• Company name (if provided)
• Message content

This data is collected solely for the purpose of responding to your enquiry. It is not used for commercial purposes without your explicit consent.

2.2 Appointment booking — when you book an appointment we collect your name, email address, phone number, the service and time slot chosen, any notes you provide, and the date on which you accepted the Terms & Conditions and this policy. This data is used to arrange and confirm the appointment.

2.3 Browsing data — this website uses no audience measurement or advertising tracking tools. Only the technical data strictly necessary for the website to work and remain secure is processed (see the Cookie Policy).

3. Legal Basis for Processing

The processing carried out by By Us For You is based on the following legal grounds:

• Legitimate interest: processing contact form submissions and keeping the website secure.
• Performance of a contract: arranging and following up appointments and engagements.
• Consent: for any optional processing (newsletters, non-essential cookies). Consent may be withdrawn at any time.

4. Data Retention

• Contact form data: retained for the time necessary to process your request, and for a maximum of 3 years from the date of last contact.
• Booking data: retained for as long as necessary to follow up the engagement and to meet our accounting and legal obligations.

5. Cookies & Third-Party Tools

This website only uses cookies that are strictly necessary for it to function. No advertising or analytics cookies are set. For full details, please refer to the Cookie Policy available on this website.

6. Data Sharing

By Us For You does not sell or rent your personal data to third parties. Data may be shared only:

• with technical service providers necessary for the operation of the website (host, email delivery service), strictly within the scope of their services;
• when required by law or court order.

7. International Transfers

Some technical providers (hosting, email delivery) may process data outside the European Union. These transfers are governed by the European Commission's Standard Contractual Clauses and, where applicable, the EU-US Data Privacy Framework.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain confirmation that your data is being processed and receive a copy.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request the deletion of your data.
• Right to restriction: limit certain processing activities.
• Right to object: object to processing based on legitimate interest.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights: catherine@byus-4you.com. We are committed to responding within one month. You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA): apd-gba.be

9. Security

By Us For You implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.

10. Updates

This Privacy Policy may be updated at any time. The date of the last update is indicated below. In the event of a material change, a notice will be published on the website.